Utilities

Economic growth in the developed world, new developments in renewable energy, policy changes and geopolitical tensions are challenging the structure of the utilities sector. There is a convergence in the broader utilities sector that is unprecedented as traditional models are challenged by disruptive technologies. The utility firms of tomorrow will need to adapt to these new challenges to ensure continued success.

What We Do

  • Organisation Design
  • Strategy Development
  • Process Improvement
  • Accelerated Learning
  • Strategy Realisation
  • Change Management

Achievements

  • Process improvements of $50 million
  • Productivity improvements of up to 70%
  • Lead times reduced by 81%
  • 4 fold increase in crew effectiveness
  • 20% decrease in costs
  • 70% reduction in operating costs at call centre